While planning to engage a home care providers for your loved one, you need to choose a provider who will deliver the utmost care to them. Due to the complex care needs of your loved one, it is important that a provider values their lifestyle, their independence and their needs. Here, we have mentioned a few tips to help you choose the right Provider for your Home Care supports:
Know the needs of the ageing person
It is one of the most important criteria’s when choosing a home care provider. Once you have identified their needs and what is important to them, you need to narrow down your search to providers that offer these service types. Most ageing people need help in cleaning, assisting with having a shower, cooking, transport to medical appointments and more. So make sure the agency you choose offers workers who are qualified for your requirements.
It is important that you and your loved one have input into the development of your individual care plan. Ensure that the provider has a strong focus on partnering with you to meet your needs.
Once you know what services you need, you can then ask the provider if they have qualified staff available, that meet your cultural needs and have the level of training that you want. Providers should have a range of Staff for you to draw on, with a range of skills and from a range of cultural backgrounds. All Staff, as a minimum, should be able to supervise medications, provide support with personal care and have a drivers licence and a reliable vehicle.
Ensure that you ask the provider if they provide ongoing training to their Staff. The provider needs to offer continuous education to the caregivers and make sure that they are able to report suspected health conditions and identify the changes in the service needs.
While choosing a provider, you need to keep in mind the fact that the needs of your loved one will increase as time goes by. Find a provider that has ongoing assessment of review, to ensure what is being provided is meeting your needs.
If you are looking for home care in Sydney, you can contact UPA Sydney. The services we can offer are varied and are led by you, at your own pace and as you require them. Visit https://upasydney.org.au/