Carramar Aged Care

All bedrooms are single and feature an ensuite, TV, nurse call and individual air conditioning. Tasty and nutritious meals are planned by our aged care specialist dietitian and prepared freshly on site.

Experienced Registered Nurses are on duty 24 hours per day to provide high-level care and Podiatrists and Physiotherapists are among the allied health professionals available to consumers in our facility.

A comprehensive activities program includes bingo, reminiscence therapy, craft, pet therapy, visiting entertainers who provide music and dance, weekly religious services and bus trips. Consumers can relax and be pampered with weekly hair and beauty services.

The Goff Wing is dedicated to our Asian consumers and is carefully decorated with cultural décor to make our Asian consumers feel more at home. The activity program in this wing is carefully designed to meet the spiritual and cultural needs of our Asian consumers. These include Tai Chi, Mah Jong, cooking, monthly yum cha and dancing. Cable TV has been installed which shows Asian programs and all menus, signs and consumer information is printed in Chinese. The Goff Wing have their own dining and lounge areas with in-house Asian cooking.

We also offer a stimulating and secure environment for consumers with dementia and wandering tendencies in our Carinya Wing.

All our staff are fully trained, experienced and are passionate about working with older people.

If you choose to become a consumer, our caring team can assist you with personal care (such as showering and getting dressed), managing your health and medication, and all of the day-to-day jobs that have become difficult to manage.

We make life easy by looking after the cooking, cleaning and laundry, and will work with your family to develop a support plan that’s right for you.

All aspects of care are thoughtfully provided here at Heiden Park Lodge.

Like all accredited aged care homes Heiden Park Lodge is subject to a regular series of support contacts conducted by the Aged Care Quality and Safety Commission. The purpose of which is to monitor our ongoing compliance with the Accreditation Standards and the Aged Care Act.

A support contact involves an unannounced visit to the home by the commission’s quality assessors. A support contact generally lasts one-day and involves an overview of our performance against certain aspects of care or services.

We are also subject to 3 yearly Re-accreditation audits. This involves 2 quality assessors being onsite for 3 days. This audit is to assess our performance against all the 8 Aged Care Standards.

Heiden Park Lodge’s most recent re-accreditation audit was completed on the 28th November 2018 and we were assessed as meeting all the required outcomes.

UPA has annual internal Quality Review audits as an ongoing part of the organisations Quality Improvement program. The audits are conducted by external consultants who have an extensive experience in the aged care sector. Our last audit was undertaken on the 31st July 2019 and resulted in all standards being rated as met.